Diploma in Human Resources
Study at KIT and earn a Diploma in Human Resources
BIS 101 - Customer Service (Diploma Certificate)
What you will learn
Human Resource Managers are highly valued and this course reviews the role of the Human Resource Manager in depth. HR is at the core of any company and a positive relationship between employees and the organisation they work for is a crucial factor in the long-term success of a business. The course begins by defining the eight core roles of Human Resources Management and discussing the importance of the strategic HRM plan and HR plan. The course also reviews the key stages of the recruitment process and compares the use of different recruitment strategies. The course then proceeds to provide an in-depth review of the selection process, including the use of different testing and selection methods.
Next, the course will focus on the instrumental role training and development play in the performance, motivation and retention of employees. The course also discusses the importance of performance appraisals and how HR professionals can manage poor employee performance. You’ll also learn why it is important to have a general awareness of how to understand the impact of organisational cultures and strategies for managing the process of change within an organisation.
The course also reviews how employee separation can occur in different forms and outlines the professional processes and procedures for terminating the employment of staff who aren’t performing at the level expected. You will also learn more about how to carry out a termination interview. Lastly, the course will also discuss the application of motivational theories, management styles and retention strategies as a means to motivate and retain staff.
Study and complete. To successfully complete this Diploma course and become an KIT Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Certification is:
Ideal for sharing with potential employers – include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive to you to continue empowering yourself through lifelong learning
We offer 3 types of Certification for completed Diploma courses:
Digital Diploma – a downloadable Diploma in PDF format, immediately available to you when you complete your purchase
Diploma – a physical version of your officially branded and security-marked Diploma that is posted to you (with FREE standard shipping worldwide)
Framed Diploma – a physical version of your officially branded and security-marked Diploma in a stylish frame that is posted to you (with FREE standard shipping worldwide)
By the end of this course you will be able to:
- Recognise the key skills and responsibilities of a human resource manager
- Explain general recruitment, selection, training and appraisal processes
- Outline how employee separation and termination can occur
- Examine how to manage and retain employees effectively
- Demonstrate a general awareness of how culture influences how an organisation operates
- Identify strategies for managing the process of change within an organisation
Benefits available to you with this course
- Recruitment Resource Pack
- Dedicated Account Manager
- Student Care Team
- CV Review & Optimization
- Completion Certificate
- 24/7 Anytime Access
- Practice Questions