BIS 103 – Business Communication Skills

Strong communication skills are an important requirement for any business manager or marketing professional. They help in the development of good relationships with colleagues and customers, and enable organisations to function much more effectively. This course will teach you strategies for developing effective communication skills by enhancing your business letter writing techniques and improving your interpersonal and presentation abilities.
Name: Business Communication Skills
Course Code: BIS 103
Course Time: 08:00am - 05:00pm
Prerequisite(s): N/A
Credit(s): 4.0
Course ID: 00030
Room Number: GHR 003
Course Days: Mon - Fri
Component(s): Access: 12 Months
Location: Map
Notes: For credit, all modules are to be successfully completed.

Business Communication Skills

Get a certified diploma in business Communication Skills at KIT

Enroll For this course!

BIS 101 - Customer Service (Diploma Certificate)

OVERVIEW OF THIS COURSE

What you will learn

This course will first discuss the rules that govern written language. You will study the legal implications of business writing, the importance of writing preparation, and the essential elements of a business letter, including its three basic layouts. You will then study the structure of reports, as well as learn how to evaluate and organize the necessary material. The course will cover the subject of groups and teams, the basic principles of organizational communication, and the process of leader development. You will also look into the importance of group discussions.

You will then study the process of planning a speech. The course will teach you important techniques for improving your confidence and overcoming common obstacles in public speaking. You will learn about the concept of common cultural characteristics, how to prepare for an international assignment, and the importance of inter/cross-cultural communication. The course will also discuss potential conflicts in cross-cultural communication, as well as different methods for minimizing these conflicts to overcome cultural barriers.

Effective communication can help promote a good working relationship in an organization, consequently improving the morale and efficiency of everyone from the management to the staff. This Diploma in Business Communication Skills online course will not only develop your communication and presentation skills but also your business writing skills. You will also gain a better understanding of the concept of cross-cultural communication and its importance in the modern globalized workplace. So why wait? Check out the course now, and start enhancing your business communication skills today.

CERTIFICATION DETAILS

Study and complete. To successfully complete this Diploma course and become an KIT Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Certification is:

Ideal for sharing with potential employers – include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive to you to continue empowering yourself through lifelong learning

We offer 3 types of Certification for completed Diploma courses:

Digital Diploma – a downloadable Diploma in PDF format, immediately available to you when you complete your purchase
Diploma – a physical version of your officially branded and security-marked Diploma that is posted to you (with FREE standard shipping worldwide)
Framed Diploma – a physical version of your officially branded and security-marked Diploma in a stylish frame that is posted to you (with FREE standard shipping worldwide)

OUTCOME

After completing this course you will be able to:

  • List and describe the rules that govern written language.
  • Describe essential elements of a business document.
  • Describe how to prepare for and conduct business meetings.
  • Define and produce successful teamwork.
  • Describe the steps in the process of planning a presentation.
  • Overcome common obstacles in public speaking.

YOUR TRAINING BENEFITS

Benefits available to you with this course

  • Recruitment Resource Pack
  • Dedicated Account Manager
  • Student Care Team
  • CV Review & Optimization
  • Completion Certificate
  • 24/7 Anytime Access
  • Practice Questions

BIS 103 – Business Communication Skills Course Modules:

Business Communication - Introduction To Business Writing

Business Communication - Writing Business Letters

Business Communication - Report Writing

Introduction To Groups And Teams

Managing Successful Team Meetings

Diploma In Business Communication Skills - First Assessment

Business Presentations - Preparing The Presentation

Introduction To Cross-Cultural Communication Skills

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Developing Cross-Cultural Communication Skills

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Diploma In Business Communication Skills - Second Assessment