Category Business

• BIS 101 - Customer Service (Diploma Certificate)

  1 Lessonsin Business

  2 learners taking this course

  Providing excellent customer service is essential to the long-term viability of every business. KIT Diploma in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service program to the highest level. This Diploma course is ideal for business managers, business owners and entrepreneurs who wish to learn how to implement an effective customer service program in their organization.

• BIS 102 - Business Management & Entrepreneurship

  7 Lessonsin Business

  5 learners taking this course

  Getting into business and becoming an entrepreneur takes a lot of hard work and skill. This business management and entrepreneurship course will give you an overview of how companies are structured, the functions of different types of organizations, and business environments. This will give you a deeper understanding of how companies operate and will take the guesswork out of business management ethics and entrepreneurship.

• BIS 103 - Business Communication Skills

  8 Lessonsin Business

  4 learners taking this course

  Strong communication skills are an important requirement for any business manager or marketing professional. They help in the development of good relationships with colleagues and customers, and enable organisations to function much more effectively. This course will teach you strategies for developing effective communication skills by enhancing your business letter writing techniques and improving your interpersonal and presentation abilities.